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Error 0x00000003 & 0x00000578 installing print driver

May 27, 2009, 7:18 am
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Operating System = W2K8 Server Standard + SP1 and all updates (64-bit)

I recieve the following two errors when attempting to install any Microsoft
inbox print driver.

The steps performed are as follows:

1) Utilize Prnt Mgmt, right click on drivers (local system) and select "Add
Driver"
2) Click "Next" @ Add Printer Wizard.
3) Click "Next" again leaving "x64 Type 3 - User Mode" selected
4) Select any driver from the list of available inbox drivers and click "Next"
5) Click "Finish"

The following two errors occur in order:

1st error
Window Title: "Add Printer Driver Wizard"
"Unable to install Apollo P-1200, Type 3 - User Mode, x64 driver. Operation
could not be completed (error 0x00000003)"
Click "OK"

2nd error
Window Title: "Print Managment"
"Failed to add driver. Operation could not be completed (error 0x00000578)
Click "OK"


Is there a solution?

Thank you,

- Tyler
Tyler McLaughlin
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Server 2008 R2 spooling large numbers of jobs from same device context experiences 7.5 minute delay

August 20, 2013, 11:04 pm
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We have a home-grown batch application generating print jobs via low-level C++ Win32 API calls.  The application is running in desktop mode on an instance of Server 2008 R2 in 32-bit mode.  The print queue is hosted on a different Server 2008 R2 server.  The application is printing correspondence to a print queue that is load-balanced to several TC/PIP printers.  Each print job is only a few pages, but there are hundreds to thousands of them.  The application only calls CreateDC(...) once and then reuses that device context for each print job.  When the issue occurs, we can tell from instrumentation in the application logs that even though the actual print job only took a few seconds to spool, the final call for each print job to EndDoc(hDC) takes exactly 7.5 minutes to complete.  We have a suspicion that the issue may be related to when one or more of the printers configured to this queue or even another queue on the same server is in some error state like jammed, out-of-paper or toner, etc.  Cancelling and restarting the application only helps briefly then the problem comes back.  Rebooting both the client & server also only helps briefly, but it seems that finding and fixing the offending physical printer is the only permanent cure.

Anybody got any ideas?

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Server 2008 32-bit - Printer not found on server, unable to connect

August 21, 2013, 4:14 am
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We have a reoccurring
issue with printer queue's going offline with a status of "Printer not found
on server, unable to connect" on a Server 2008 32-bit box. Windows updates
are up to date. PrinterServer role installed on the server.<o:p></o:p>

This server
is part of server farm for an application. The Sole function of this server is
to act as a print server for the application (We'll call it AppPrintServer).
The printers are installed from shares located on the corporate print server
(we'll call it CorpPrint). Every week, about 25% of the printer’s go offline on
the AppPrintServer. However, the printers are still functional on the
CorpPrint. To quickly fix this issue, we would delete the printers off the
AppPrintServer and then re-add them from the CorpPrint. We continue to do this
every week, and for random printers.<o:p></o:p>

Has anyone
ran into a similar issue and/or know of a fix?<o:p></o:p>

Printers
seem to offline after these warnings appear.<o:p></o:p>

Event Log:<o:p></o:p>

Windows detected your registry file is still in use by
other applications or services. The file will be unloaded now. The applications
or services that hold your registry file may not function properly afterwards. <o:p></o:p>

DETAIL - <o:p></o:p>

1 user registry handles leaked from
\Registry\User\S-1-5-21-2141881475-784855590-3375253698-36276:<o:p></o:p>

Process 1176
(\Device\HarddiskVolume1\Windows\System32\svchost.exe) has opened key
\REGISTRY\USER\S-1-5-21-2141881475-784855590-3375253698-36276\Printers\DevModePerUser

<o:p>Thanks Everyone,</o:p>

Scott

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Print drivers on windows 7 clients missing dependent files..?

May 7, 2012, 7:42 am
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Hello All,

I am having a strange issue with a handful of our windows 7 clients.

What we have:

Recently I have setup a new 2008 R2 x64 server to hosts the printers in our school district. I have tried to keep things simple by using global print drivers that are available.  I only have the lastest hp global driver, the lastest xerox global driver, a dell printer driver, and a minolta driver. All of out client machines are running windows 7 enterprise and are both x64 and x86.

The Problem:

A handful of windows 7 machines seem to be missing the dependent files that should be listed under the properties of the driver in "print server properties". It has happened on x64 and x86 clients and pretty much prevents the clients from using any functionality of the printer they are connected to. At first I thought it may have been a xerox driver issue, but after seeing the issue on a few hp printers I am thinking its a problem with point and print somewhere? Any information that may help us resolve this problem would be greatly appreciated, thanks for your support! :D

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Network Printer

August 23, 2013, 1:15 am
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I had first installed a English version of windows server 2012. It fined my HP CP1515N and I could use it as network printer on my computer with my server. Now I have a new server and dutch version of windows server 2012. It don't find that printer anymore. My computers, all running windows 8 find without problem the printer. Can anybody tell me what is the different then between the English version and Dutch version. I like to use a printserver again
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onenote 2013

August 23, 2013, 1:19 am
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I am not getting the round radial menu on onenote 2013 which i installed today (23/08/13) , instead the menu is rectangular and it does give many options as round radial menu . Is it possible to change radial menu? 

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Printer migration from windows 2003 32bit to windows 2008 R2 cluster setup

July 31, 2013, 5:53 pm
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I am working on a print servers consolidation project where i have to migrate couple of print servers (all are windows 2003 32bit) to a newly built printer cluster which is windows 2008 r2.

I have more than 500 + printers in each server which need to be migrated, using the below article to backup and restore the print queue using printbrm.exe , so far it provided me great success, but i am facing issues in printer spool location configuration. 

I would require the spool location to stay on (D:\spool) my cluster drive, But as soon as i run the printbrm -r -s \\servername -f printer.backup.export command, the print spool location are changes to default location (c:\windows\system32\spool\printers) i get this in my event log

"Printbrm.exe (the Printer Migration Wizard or the command-line tool) changed the spooler folder to: C:\WINDOWS\system32\spool\PRINTERS. No user action is required."

I see the printbrm must be setting the spooler folder as per the source server which is not a cluster server.

How to prevent printbrm changing the spool location?  

Article i have been referring 

http://blogs.technet.com/b/askperf/archive/2012/04/03/migrating-print-queues-quickly-using-printbrm-configuration-files-and-the-generic-text-only-driver.aspx

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Print Spooler locks up in Server 2008 r2 SP1

August 23, 2013, 3:16 am
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I have a client running Windows server 2008 R2. They are experiencing issues with the Print Spooler. It locks up almost on a daily basis and the spooler needs to be restarted to get the printers to work, even though the printer service is still running. We have created a new administrator account, which seems to have held up for a while. we also have checked all settings linked to the spooler and cleared out the printers under system32. We have tried all the tricks on Google and nothing seems to be helping. What else is there to look at and try?
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Unable to connect to Print Management remotely on Server 2012

August 23, 2013, 6:28 am
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I built a Server 2012 Standard print server... added the print services role and have no issue using the print management tool locally. I cannot, however connect from my technician computer. I see no printers, drivers, ports or forms... When i try to add a printer, I get an error wanting me to enable remote registry service. That service is enabled and running on the server. Firewalls are disabled and I have admin privileges to the server. Any ideas?
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Just FYI, new topic "What's New in Print and Document Services for Windows Server 2012 R2" now live on the Web

August 23, 2013, 11:02 am
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Print and Document Services in Windows Server 2012 R2 Preview and Windows 8.1 Preview has some great new features that assist administrators as well as end users.

Administrators will enjoy the fact that you can now backup, restore, and migrate WSD print devices by using the Print Management console or by using the command line tool PrintBRM.exe.

Another great new feature is connections to printers by using Near Field Communication (NFC) Tap to Pair wireless technology, which provides short range connections between devices, such as smartphones, tablets, laptops, and printers. Administrators can deploy this technology in three straightforward steps.

For more information on these and other new features, see What's New in Print and Document Services for Windows Server 2012 R2 athttp://aka.ms/E1su6e

James McIllece

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Ricoh Aficio SP c830dn, Windows Print Server and Mac OS X

August 23, 2013, 1:11 pm
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This may be the wrong place to post this, but I can't seem to find a more appropriate place.

 

I have a Ricoh Aficio SP c830dn printer that I need to print to our Windows 2008 Server R2 print server. When sending prints to the printer they hang in the print queue on the Mac with the status "Printing - Copying print data".

 

The Windows server is configured with LPR services enabled.

Printer is added on the Mac using LPD.

Same configuration we use on several dozen successfully printing HP printers.

 

The behavior is consistant across Apple hardware.

The behavior is consistant across various Mac OS X versions 10.7.x and 10.8.x.

 

I can print directly to the printer without issue usng IP printing.

I can print to the Windows print server with the generic postscript driver no problem.

I can print to the Windows print server from Window 7 without issue.

 

The problem definitely seems to be between Mac OS X using the Ricoh driver and Windows print server.

 

If I leave the job in the print queue long enough (20-30 minutes) the job will evenutually complete.

 

I've tried vaious versions of the Windows drivers on the print server to see if they have any impact, and they all produce the same result.

 

I contacted Ricoh and they said they don't support using their printers through a Windows print server on Mac OS X. They did offer to sell me an annual network service contract to help figure out why it doesn't work, but would not gaurentee that they would solve the issue.

 

If anyone can provide some asisstance in configuring this correctly your assistance would be appreciated.

 

If anyone wants to spread the word that Ricoh is not an Apple friendly company and should be avoided... that would also be appreciated.

 

Sincerely,

Karl

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Problem installing printer via IPP with Win7

June 3, 2013, 11:31 am
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Summary:

Print server is 2008 R2.  Has 64 bit drivers installed.  Clients are Win7 x64 and WinXP x32 SP3.   Printer installs work fine in XP, fail in Win7.  Error message is "Printer installation failed.  The printer name is invalid".

Note:  Print server name removed and replaced with <printservername> due to corp SOP.  Print server name does resolve correctly.

Details:

Can install printers by going to \\<printservername>\printer but not via IPP/web page.  When I go to http://<printservername>/printers and click on Connect to install a printer (e.g. printer 0001) I get successfully redirected to http://<printservername>/printers/ipp_0004.asp?view=q&eprinter=0001&page=1961 just like XP.  In XP when I click connect it tries to add the connection as \\<printserver>\printer and this works.  When I clock Connect in Win7 it tries to install using the path http://<printeservername>/printers/0001/.printer.  This fails with the "Printer installation failed.  The printer name is invalid" message.  I looked at the ipp_004.asp file and I *think* something is getting lost in translation with the strComputer and strPrinter variables.  

I *think* the line:

objHelper.open "\\" & strComputer & "\" & strPrinter

Is what forms the install path and for some reason it's fubar in Win7.  Note that server and client are fully patched.  I found 3 possible hotfixes and DL'd from MS but none worked.  

http://support.microsoft.com/kb/2695207

KB982643

KB2616471

Also shut down Symantec firewall and added port exception for port 631 to Windows firewall on server and shut down both firewalls on the client.  Still no worky...Although when I check open ports on the server I don't see anything listening on port 631.  Also IIRC the native port 80 should pass the IPP traffic, so this may not even be needed.

Additional info:  I have a 2003 server that I that resolves the install path for Win7 just like the 2008 R2 server (http://<printeservername>/printers/0001/.printer) but does not throw the "printer name is invalid" error, instead it fails with "current CPU platfrom" message, which is of course expected as it's all 32bit on the 2003 server.

Did the usual internet searching and searched on this forum but haven't found a solution yet.  Please assist.

UPDATE:  It seems XP clients are defaulting to RPC and that is why XP clients are using \\<printserver>\<printer> for the connection string.  According to this site http://technet.microsoft.com/en-us/library/cc776698(WS.10).aspx:

*********

The installation uses HTTP instead of RPC in the following instances:
The client and server are not on the same intranet.

The client is not running Windows Server 2003, Windows XP Professional, Windows 2000, or Windows NT 4.0.

The printer contains an internal network adapter, supports Internet Printing Protocol 1.0, and is not connected to a server.

**********

My guess is this is why it's defaulting to http and failing.  I have tried changing authentication settings for IIS to no avail, tried basic, anonymous, and Windows Auth.  If I uses a FQDN for the printer server name I get prompt and pass credentials, but the install still fails.

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How to move archived faxes back to inbox?

August 19, 2013, 7:32 am
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Hi,

I have searched far and wide for answer to this, but to no avail:

I've setup a Windows Server 2012 Essentials server and configured the fax server.  Faxes come in fine but only about half end up in the Inbox on the clients (i.e. viewable in "Windows Fax and Scan" app).  The rest stay in the folder where they are received and I don't see any event log entry or anything telling me what happened.  According to the docs, even partial receives should go to the inbox.

Now the users are complaining that they are not getting important faxes in their Inbox on "Windows Fax and Scan" (I don't have and don't want email forwarding setup).  I tried copying the files from the receive/archive folders to the inbox manually but those files can't be seen on the clients fax viewer.

So, I'd like to know how I can move all files with the name "Fax00000xx" from the receive folder and archive folder back into the Inbox so that the users can see them?

Thank you.

Sunil

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Windows 2008 Print Server Migration

August 23, 2013, 6:42 am
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Is there a process to migrate all of the Windows 2008 R2 print server information ie. print drivers, printers, print shares, print queues over to another windows 2008 R2 server without making the 2nd server a print server?
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How do I find Network Printer Model with generic drives installed

August 26, 2013, 8:30 am
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Hi All,

I have a printer server (windows 2003) with close to 200 online printers on it. There are many servers for which the model comes up as Generic/Text Only ---- and --- Xerox Global Printer Driver.

I want to find out the printer model number for these printers.

Thanks

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Print Management on Windows 7 not showing printers from a windows 2003 print cluster

July 30, 2013, 6:48 am
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Print Management on Windows 7 not showing printers from a windows 2003 print cluster. We have two machines both windows 7 where printers do not show up on print managment. The ports and drivers show fine. We can see printers from a 2008 windows print server but not from the 2003. We also have another windows 7 box that can see both. Not sure why?

firewall is open....smb open.....not sure what else to check...thinking policy but not sure.

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Printer Settings Changing different different login

August 26, 2013, 7:33 am
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Hi,

My printer setting is changing by different different Login,

If i Changes one setting for one account the same setting Can't come with another account, it is changing. 

How to make my printer setting as common.

1. Page Setup (if GPO Preferred i need Computer Level policy) User level policy that is working.

2. Printer Form (Default Page like A3 , A4 ) if i make the Default page as new forum, it must reflect for all accounts.

How can i achieve this ?

Any script

Please help on this

Many thaks

Regards, Hari Prasad.D

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Best practise when moving a print server from a Windows 2008 R2 server to a new Windows 2008 R2

August 27, 2013, 2:00 am
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Hi,

We want to move the print server from a 2008 R2 server to another Windows 2008 R2 server with a new name.

What's the best way to go here?

- Have been looking at the printer migration wizard and exported the setting to a file.

- Would be easy to import this file to the new print server, register the printers in AD and change the scripts.

Is this the way?

Any suggestions would be most appreciated.

Regards,

Geir Tore

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HP Universal Printing PS, Type 3 - User Mode, x64 driver. Operation could not be completed (error 0x00000002).

May 17, 2011, 12:20 pm
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Windows 2008 64 bit - Terminal Server with Citrix 4.0 VmWare ESXi on HP Blade hardware. We have 40 servers and this issue occurs on 4 servers. If users already have the printer in thier profile it works OK but if they try to add a printer that uses the HP Universal Post Script driver the receive the "Operation could not be completed (error 0x00000002), this also occurs for users with administrator privledges.

I tried to manually delete all drivers and could not if says "the driver is currently in use". I was able to delete all drivers and copied the registry information from a functioning server but that didn't work. I also tried  http://support.microsoft.com/kb/947236/ but that didn;t work either.

I found a post http://social.technet.microsoft.com/Forums/en-US/winserverprint/thread/6172b818-7616-43ec-a809-cb1616e83ab8/ by Miles Zhang, I received a similar error when attempting an install from a Clean Boot (error 0x0000007c)  and created a compressed Test.PML if someone would like to look at it.

Mile's Instructions:

Step 1: Clean Boot
Step 1: Download Process Monitor
Step 2: Collect the Information

Sam

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Windows 2012 - Standard LPR printing just stopped working.

August 27, 2013, 2:01 pm
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I have a two Windows 2012 servers configured with RDP running as a farm.  Both servers have a large number of printers that are set up to print using LPR.  They have been fine for 6 months, then after one server was rebooted for updates, LPR printing just stopped.  Any jobs sent to the printers using LPR just hung in the queues, and nothing printed from them.  All the other printers not using LPR printed fine.  Rebooting the server didn't help, but in desperation, we loaded the LPR Print server onto it.  Printers set up using the LPR Print server are printing.  The 2nd server loaded the same updates and when rebooted worked fine.

Our problem is that these printers are using a third party software to create barcode labels, and although it does work, because the printers are not identical between the two servers we are having license issues with the third party software.

Our best solution is to get the standard LPR printing going again, but we have never found and errors or events on the server when printing using the standard LPR, and have found nothing on the internet even regarding this problem.

Anyone have any ideas?

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