Hi All,
I have recently migrated my main file and print server from 2008R2 to 2012R2, I wasnt able to import/export my printers as I was experiencing the import hanging and crashing, so gave up on that and decided to set the printers up from scratch.
I only use 10 printers and of various different models of HP Laserjet network printers.
I decided to setup my first Laserjet 6040MFP so downloaded the most recent PCL6 driver from HP website for Server 2012R2 64bit..... when attempting to setup the printer and use this driver I would receive "the remote procedure call failed - unable to
install printer"..... so I tried various other drivers such as PCL5 and old PCL6 but all experienced the same error or just hung and crashed the Print Manager.
I then tried to let "windows choose the best driver" which installed successfully with the type 4 "HP Color LaserJet CM6040 MFP PCL6 Class Driver".... but on all the client machines (mix of windows 7 and 10 32bit and 64bit) they were
unable to print with this driver and got a generic "unable to print, start troubleshooter".
Any suggestion on how I should be setting my printers up or how to troubleshoot further? I have not been able to setup any printer successfully so far on the new 2012 server.
had this in event viewer when the manual pcl6 driver failed to install.
Faulting application name: PrintIsolationHost.exe, version: 6.3.9600.17415, time stamp: 0x54504ed1
Faulting module name: HPBOID.DLL, version: 2.2.2.31, time stamp: 0x4a5bdf15
Exception code: 0xc0000005
Fault offset: 0x000000000000363e
Faulting process id: 0x23bc
Faulting application start time: 0x01d305c6412aede2
Faulting application path: C:\Windows\system32\PrintIsolationHost.exe
Faulting module path: C:\Windows\system32\HPBOID.DLL
Report Id: 7f8eada8-71b9-11e7-80c6-30e171701f0f
Faulting package full name:
Faulting package-relative application ID: